Sales & Operations
Being a generalist, my work is spread across several domains. I have categorised my professional life into 5 disciplines. This is a showcase of my work in continuous improvement.
Leader of The Year
FY14/15
"Saj took his leadership to new heights this year and achieved an amazing result with his brand new team. After hearing about his methods and approaches to leadership and team building, its no wonder why Team 28 is the best performing team in our business unit. We can all learn something from Saj leadership style. Keep up the great work!"
Emma H - Sales & Service Manager, IAG
Outcome
Led a team of brand new Sales & Service Consultants to outperform all teams across the country and become ranked 2nd nationally within the first 6 months of their tenure at IAG. We took the record for the most customer compliments and highest team culture scores. I was awarded Leader of the Year FY14/15.
Role
Sales & Service Team Manager
Timeline
June 2013 - September 2015
Skills Utilised
People leadership
Operation accumen
Performance management
Change management
Leadership
Recruitment
Sales Consultant
"Sajain has been employed with DI Sales and Service since May 2011, and has proved himself a high performing employee from his first quarter on the floor. He has consistently ranked in the top 10% ( High Performing) of the Unit since his first quarter.
To achieve such success in your first quarter on the floor, including your time in transition is testament to Sajain's drive and motivation to excel.Sajain is eager and enthusiastic and owns and drives his own performance. He has excellent customer servcie skills and regularly recieves customer compliments."
Karen D - Sales & Service Team Manager, IAG
Outcome
Ranked within the top 10 % highest performing Sales Consultants consistently each month for over a year. A record that won several awards within our division.
Role
Sales & Service Consultant
Timeline
May 2011 - June 2012
Skills Utilised
B2C Sales
Resilience
Customer service
Price negotiation
Rapport building