Continuous Improvement
Being a generalist, my work is spread across several domains. I have categorised my professional life into 5 disciplines. This is a showcase of my work in continuous improvement.
Brightidea Implementation
"I’ve had the great pleasure of working with Saj for the past couple of years at IAG to lift productivity and innovation. He has a keen sense of priority and the ability to cut through to the really important factors of a problem or opportunity.
Saj combines this clear thinking capability with a communication and engagement style that goes well beyond what would be expected of someone so young. His creativity, determination and energy make him a perfect entrepreneur with leadership qualities to deliver high impact on the goals and high standards he sets."
Tony F - Lean Six Sigma Master Black Belt, IAG
Outcome
The output was the successful development and implementation of Brightidea, a continuous improvement platform and a system of work that is still being used at scale today for problem identification and solving. There are 5000+ users on the platform ranging from various business divisions and roles. During the first quarter of implementation, there was a $500k saving in a single business unit alone.
Role
Principal, Innovation Platform
Timeline
November 2018 - November 2019
Skills Utilised
Project management
Senior level stakeholder management
Senior level written communication
Lean Six Sigma
System design
IT security
Software implementation
Service Design: Discovery
Process design
Group wide process implementation
Change management
Leadership
IT Platform Decommission
"It was fantastic to see Saj grow so much within the year I've been working with him. He has grown from being the person delivering the work to now leading the show. He seemed very comfortable leading a high stake project on his own. I took note of his proactive thinking and his way of leaving no stone left unturned, particularly with change management. I'm very keen to see how Saj's fantastic start to his career will evolve from here!"
Catherine T - Manager Knowledge Management, IAG
Outcome
Smooth decommission of LivePro Knowledge Management IT Program and migration to Oracle Right Now and Verint Orbit Knowledge resulting in significant cost savings for IAG. Our team received a nomination at the end of the quarter for significant cost savings to our division.
Role
Platform Experience Lead
Timeline
April 2016 - June 2017
Skills Utilised
Project management
Stakeholder management
Written communication
Lean Six Sigma
Platform implementation
Process design
Change management
Leadership
Recruitment
Performance management