This was at the stage of my life when I was entering the workforce and was in sales. Initially, I didn't think I had it in me to perform in sales, however as time went on I was at the top of the scoreboard.
The objective assigned to me was to sell more insurance policies and services to NRMA customers.
As this is less of a project and more of an ongoing task, I will step through some key highlights of my journey. The key enabler in my view was mindset. You need to adopt a particular type of mindset to be resilient in sales as you face constant rejection in a highly repetitive environment. I tended to break things down into small chunks to avoid being overwhelmed and have regular dopamine kicks every time a goal was hit for extra motivation.
Being a high performer in a sales environment over a whole year was not an easy job. You had to be consistent day in and day out. I found what helped me through this was setting large goals and then breaking down the goals into very achievable bite sized chunks that would appear easy to achieve e.g. X number of sales per day, etc.
Many high performing sales people keep their top performing tips and tricks close to their chest. I found that through coaching others, I learnt more about my craft from perspectives outside my own biases. Coaching and delivering through others was an interesting skill to work through. At the time I didn't realise how much this was going to help me throughout the rest of my career, particularly in people leadership roles.
The outcome was achieving a top 10% highest performing Sales Consultants ranking consistently each month for over a year. A record that won several awards within our division.
Starting my career in a role like this helped shaped my mindset and attitude for hard gruelling work which I would take throughout the rest of my career. Winning several awards for performance helped reinforced an internal self-confidence to work in a high pressured environment and that I could push through any type of adversity.
"Sajain has been employed with DI Sales and Service since May 2011, and has proved himself a high performing employee from his first quarter on the floor. He has consistently ranked in the top 10% ( High Performing) of the Unit since his first quarter.
To achieve such success in your first quarter on the floor, including your time in transition is testament to Sajain's drive and motivation to excel.Sajain is eager and enthusiastic and owns and drives his own performance. He has excellent customer servcie skills and regularly recieves customer compliments."
Karen D - Sales & Service Team Manager, IAG